Less than one week to go before jammers gather around the world to rock the public sector!
For last year’s Leeds GovJam we put together this collection of links to background reading and resources on service design and design thinking.
Happy browsing! Do please let us know in the comments below if you have any favourite resources not mentioned here…
What is Service Design?
- Service Design Network – What is service design?
- Design for Service – Books for Service Designers
- Jeff Howard – Design for Service
- This is Service Design Thinking
- Service Design Books
- Service Design Techniques: Blueprints
- Service Design Tools
- Service Design Toolkit
- Engine / SILK method cards
- Personas on Pinterest
- Business Model Canvas
- IDEO Method Cards